Responsible Gaming

Gaming Should Be Entertainment

At Cymrux, we believe that gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Betting should never be seen as an investment or a reliable source of income.

Please gamble responsibly and only with money you can afford to lose. If you find yourself struggling with your gambling habits, help and support are available.

Age Verification

In the United Kingdom, you must be 18 years of age or older to gamble legally. We take age verification seriously and all operators featured on Cymrux are required to verify your age before allowing you to place bets.

If you are under 18, please do not attempt to gamble. If you are aware of a young person gambling illegally, please report this to the relevant authorities.

Warning Signs of Problem Gambling

Do any of these signs apply to you? If so, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money you've lost
• Gambling with larger amounts of money than intended
• Hiding your gambling activities from family, friends, or healthcare professionals
• Neglecting work, school, or family responsibilities due to gambling
• Feeling anxious or irritable when trying to cut down or stop gambling
• Using gambling to escape problems or relieve stress, anxiety, or depression
• Borrowing money to gamble or pay off gambling debts
• Lying to others about the extent of your gambling
• Experiencing relationship problems due to gambling
• Losing interest in hobbies and activities you once enjoyed

If you recognise any of these signs, please reach out for help immediately.

Self-Help Tools & Responsible Gaming Features

Most reputable betting operators offer tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a set period
• Reality Checks: Receive pop-up reminders of how long you've been gambling and how much you've spent
• Time Limits: Set a maximum duration for your gambling sessions
• Self-Exclusion: Voluntarily exclude yourself from a betting operator for a fixed period or permanently
• Account Closure: Permanently close your account if you wish to stop gambling entirely

We recommend using these tools if you feel your gambling is becoming a concern.

Support Organizations in the UK and Beyond

If you or someone you know is struggling with problem gambling, please contact one of these organisations:

United Kingdom

• GamCare – Free, confidential counselling and support
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (Free, 24/7)
• GamStop – The National Self-Exclusion Scheme
  Website: www.gamstop.co.uk
  Self-exclude from all UK-licensed operators simultaneously
• Gamblers Anonymous – Support meetings and peer assistance
  Website: www.gamblersanonymous.org.uk

International Support

• Australia: Gambling Help Online
  Website: www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  Website: www.responsiblegambling.org
• United States: National Council on Problem Gambling
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga.de

Take Action Today

If you believe you have a gambling problem, please seek help immediately. There is no shame in asking for support – thousands of people recover from problem gambling every year with the right help.

Contact one of the support organisations listed above, speak to your GP, or reach out to a trusted friend or family member. Recovery is possible, and help is available 24/7.

Remember: Gambling should be fun and entertaining. If it isn't, it's time to get help.